Payment Method

Payment Methods Policy
Last Updated: January 2026

At Goblincrew, we aim to provide secure, convenient, and reliable payment options for our customers. This Payment Methods Policy explains the accepted forms of payment, how payments are processed, and important related terms when shopping on goblincrew.com.

By placing an order on our Website, you agree to the payment terms outlined below.

1. Accepted Payment Methods

We currently accept the following payment methods:

• MasterCard
• VISA
• DISCOVER
• PayPal
• AMERICAN EXPRESS

PayPal (Recommended)
PayPal allows customers to pay securely using:

• PayPal balance
• Linked credit or debit cards
• Linked bank accounts

In most cases, you do not need a PayPal account to complete a purchase. Guest checkout availability may vary depending on your region.

2. Why We Recommend PayPal

We recommend PayPal because it provides:

• Secure, encrypted payment processing
• Protection of your financial information
• Buyer protection programs (subject to PayPal’s terms)
• A faster and more convenient checkout experience

Goblincrew does not store or have access to your full payment details.

3. Payment Currency

• All transactions are processed in U.S. Dollars (USD) unless otherwise stated.
• If your payment method uses a different currency, conversion rates and fees are determined by PayPal or your financial institution.

4. Payment Timing

• Full payment is required at the time of checkout.
• Orders will not be processed or shipped until payment is successfully completed.
• Failed or pending payments may result in order delays or automatic cancellation.

5. Payment Security

We take payment security seriously and implement industry-standard safeguards.

• Payments are processed through PayPal’s secure systems.
• Goblincrew does not collect or store sensitive payment information.
• Our Website uses appropriate security measures to protect transactions.

6. Payment Authorization & Verification

To help prevent fraud, we reserve the right to:

• Verify payment information.
• Request additional confirmation before processing an order.
• Cancel or place orders on hold if unauthorized or fraudulent activity is suspected.

If verification is required, our support team will contact you using the email address provided at checkout.

7. Failed or Declined Payments

Payments may be declined for reasons beyond our control, including:

• Insufficient funds
• Incorrect billing information
• Bank or PayPal security restrictions

If your payment is declined, please retry using PayPal or contact your bank or PayPal support for assistance.

8. Refunds & Payment Method

• Approved refunds are issued to the original payment method.
• Refund timelines are outlined in our Return & Refund Policy.
• Processing times may vary depending on PayPal and your financial institution.

9. Taxes & Fees

• Product prices do not include applicable taxes unless stated otherwise.
• Taxes and shipping costs are calculated at checkout.
• Goblincrew does not charge additional payment processing fees.

10. Disputes & Chargebacks

If you have a payment-related concern, we encourage you to contact our support team first so we can assist you.

• Initiating a chargeback without contacting us may delay resolution.
• We are committed to resolving payment issues fairly and efficiently.

11. Policy Updates

Goblincrew reserves the right to update this Payment Methods Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will reflect the most recent revision. Continued use of the Website constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions regarding this Payment Methods Policy, please contact us:

Goblincrew
Email: support@goblincrew.com
Business Address: 1773 Wells Branch Pkwy 1318, Austin, TX 78728, United States
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday